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Frequently Asked Question

Find quick answers to the most common questions. Can’t find what you’re looking for? Reach out anytime.

Getting started

How do I create an account?

Creating an account is simple — click the “Sign up” button on the homepage, enter your email address, set a password, and verify your email. You’ll be up and running in under two minutes.

Yes — all new users get a 14-day free trial with full access to every feature. No credit card required to start.
We offer a guided setup wizard, a library of video tutorials, live weekly webinars, and a community forum. Our support team is also available via chat on business days.

Billing & Plans

How does billing work?
You’ll be billed monthly or annually, depending on the plan you choose. Annual plans come with a 20% discount. Invoices are sent to your registered email on each billing date.
Absolutely. You can change your plan at any time from your account settings. Upgrades take effect immediately; downgrades apply at the next billing cycle.

We offer a 30-day money-back guarantee on all paid plans. If you’re not satisfied, contact support within 30 days of your purchase for a full refund — no questions asked.

Account & Technical

How do I reset my password?

Click “Forgot password” on the login page and enter your email. You’ll receive a reset link within a few minutes. Check your spam folder if it doesn’t arrive.

We support the latest two versions of Chrome, Firefox, Safari, and Edge. For the best experience we recommend Chrome or Edge.

We offer a 30-day money-back guarantee on all paid plans. If you’re not satisfied, contact support within 30 days of your purchase for a full refund — no questions asked.