- How to reset your password
- Understanding your invoice
- Setting up two-factor authentication
- How to cancel or pause your subscription
- Understanding payment processing timelines
- Exporting your transaction data
- Creating your ItsPaid account
- Completing the onboarding setup
- How the wholesale payment model works
- Connecting your financial institution partner
- Dashboard overview & key features
- How billing cycles work
- Upgrading or downgrading your plan
- Requesting a refund
- Updating your payment method
- Downloading past invoices
- Resetting your password
- Enabling two-factor authentication
- Changing your email address
- Managing notification preferences
- Deleting your account
- Supported browsers and devices
- API rate limits and integration guide
- Common error codes explained
- Webhook setup and payload reference
- How to reset your password
- Understanding your invoice
- Setting up two-factor authentication
Tip: Use the search bar above or the tabs to quickly jump to the topic you need.
New to ItsPaid? These articles will walk you through setting up your account, understanding the wholesale payment model, and making your first transaction.
- Creating your ItsPaid account
- How the wholesale payment model works
- Dashboard overview & key features
All payment services are provided through regulated financial institution partners. Funds held within the platform are maintained in accordance with applicable regulatory requirements.
Manage your subscription, download invoices, and update payment details.
- How billing cycles work
- Upgrading or downgrading your plan
- Requesting a refund
- Downloading past invoices
Keep your account secure and up to date.
- Resetting your password
- Enabling two-factor authentication
- Changing your email address
- Managing notification preferences
Security tip: We recommend enabling two-factor authentication on your account to protect your payment data.
We're committed to being transparent about how our platform operates and will respond to any enquiry promptly.
Response time: Our support team responds to all email enquiries within one business day. For urgent matters, please call our toll-free number.